Examlex
Botswana's rapid growth can be explained by
TQM
Total Quality Management is a comprehensive approach to organizational management that seeks to improve quality and performance which will meet or exceed customer expectations.
Fishbone Diagram
A visual tool used to systematically identify potential factors causing or contributing to a particular problem, also known as Ishikawa or cause-and-effect diagram.
facets
Different aspects or sides of something.
OD Change Agents
Individuals or entities that facilitate organizational development and change processes within organizations.
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