Figure 13-10 
-Refer to Figure 13-10.What is the amount of excess capacity?
Definitions:
Essay Method
A performance appraisal technique where evaluators write a narrative description of an employee's strengths, weaknesses, and potential.
Behaviourally Anchored Rating Scale
A performance appraisal method that uses specific examples of behavior to rate employees, making the evaluation more objective and transparent.
Graphic Rating Scale
A graphic rating scale is a method used in performance appraisals where an employee's performance is rated on a scale, typically ranging from poor to excellent, across various categories.
Forced-Choice Method
A trait approach to performance rating that requires the rater to choose from statements designed to distinguish between successful and unsuccessful performance.
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