Examlex
Korea was a colony of __________ between 1910 and 1945.
Service Quality
The degree to which a service meets the expectations and needs of its customers, often assessed through factors like reliability, responsiveness, and empathy.
Knowledge Gap
The difference between what is known and what needs to be known; often relevant in research and decision-making contexts.
Service Quality
The measure of how well a delivered service matches customer expectations, reflecting the discrepancy between perceived service and expected service.
Assurance
Confidence or guarantee in the quality or performance of a product, service, or outcome.
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