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Samantha Was Unable to Get a Job as an Auto

question 70

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Samantha was unable to get a job as an auto mechanic;the primary reason given by potential employers was that customers had no confidence that their car would be properly fixed by a woman.Samantha decided to do her own survey and interviewed consumers to see if this was true.To address her concerns,which theoretical approach should she use to interpret her survey findings?


Definitions:

Defense Mechanisms

Psychological strategies used by individuals to cope with reality and maintain self-image by unconsciously denying or distorting reality.

Boundary Roles

Positions in which organizational members are required to interact with members of other organizations or with the public.

Role Overload

A situation in which the demands and expectations placed on an individual or role exceed the capacity to perform, leading to stress or job dissatisfaction.

Everyday Language

The common vernacular or speech pattern used by the general populace for daily communication.

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