What Term Is Used to Describe the Process in Which

question 11

Multiple Choice

What term is used to describe the process in which a government agency gives an individual permission to practice an occupation?

• A) Certification
• B) Licensure
• C) Registry
• D) Credentialing

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Definitions:

360-Degree Feedback

A performance appraisal method that collects feedback on an individual from all directions – supervisors, peers, subordinates, and sometimes, external sources like clients and suppliers.

Severity Errors

A cognitive bias in performance evaluations, where the assessor tends to judge all people either too harshly or too leniently.

Performance Appraisal Scales

Tools or methods used in the systematic evaluation of an employee’s job performance, often involving rating scales to assess various aspects of work behavior.

Experience of Flow

A state of complete immersion and focus in an activity, often leading to heightened performance and enjoyment.