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Which of the following factors can have an impact on the outcomes of therapeutic communication between patient and practitioner?
1) Verbal and nonverbal components of expression
2) Environmental factors (e.g., noise, privacy)
3) Values and beliefs of both patient and practitioner
4) Sensory and emotional factors (e.g., fear, pain)
Strategic Planning
The process of defining an organization's direction, making decisions on allocating its resources to pursue this strategy, and setting goals based on long-term objectives.
360-degree Reviews
A feedback mechanism where an employee's performance is evaluated by a comprehensive group including supervisors, peers, subordinates, and sometimes clients.
HR Policies
The formal rules and guidelines that businesses put in place to hire, train, assess, and reward the members of their workforce.
Senior Managers
Top-level executives responsible for overseeing the management and strategic direction of an organization.
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