Examlex
Which of the following ratios is most useful in indicating a company's profitability?
Emotion Work
Efforts to change the intensity or quality of feelings to bring them into line with the requirements of the occasion.
Emotion Labor
The process of managing and modifying one's emotional expressions as part of fulfilling the emotional requirements of a job.
Feeling Rules
Norms that dictate which emotions are appropriate for particular roles in a social context.
Emotion Labor
The process of managing feelings and expressions to fulfill the emotional requirements of a job.
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