IBM Builds Work Teams Partly Based on Individual Employees' Social

question 59

Multiple Choice

IBM builds work teams partly based on individual employees' social networks.IBM collects data on employee social networks by

• A) asking each employee to record his/her internal and external contacts in an HR database.
• B) examining call records and emails of employees.
• C) developing internal communication pathways called "spider webs."
• D) requiring employees to give HR access to their personal social networking accounts.

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Definitions:

Endowment Effect

A cognitive bias that causes individuals to ascribe higher value to things merely because they own them.

Irrational Escalation

The phenomenon where individuals increase their investment in a decision based on the cumulative prior investment, despite new evidence suggesting that the decision was probably wrong.

Fixed Pie

A misconception in negotiations where parties incorrectly believe that their interests are directly opposed, assuming that one party's gain is the other's loss.

Reframing

The process of changing the perspective or context of a situation to view it in a new light.