Which of the Following Statements Is TRUE About the Balanced

question 71

Multiple Choice

Which of the following statements is TRUE about the balanced scorecard approach to measurement of HR performance?

• A) The balanced scorecard approach stresses the measurement of qualitative HR contributions rather than rather than tangible or financial contributions of HR.
• B) The balanced scorecard helps an organization understand the cost/benefit payoffs of its HR activities.
• C) The balanced scorecard approach eliminates most of the subjectivity involved in measuring the strategic performance of HR in an organization.
• D) A major advantage of the balanced scorecard approach is the speed with which it can be implemented.

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Definitions:

Process Re-engineering

Process re-engineering involves analyzing and redesigning workflow and processes within and between organizations to optimize performance and reduce costs.

Work Processes

The series of tasks, activities, or operations involved in the completion of a job or the production of goods and services within a workplace.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making incremental improvements over time.

Current Performance

An assessment or measurement of ongoing activities or results within a given period, indicating the present state of an organization or individual's achievements.