Examlex
Managers' concerns about the quality of a product or service include customer expectations and perceptions.
Equivalent Interest Rate
A rate that reflects the actual annual cost of a loan or the earnings on an investment, taking into account the effect of compounding.
False Consensus Effect
A psychological bias where individuals believe their own viewpoints, actions, and behaviors are more common in the general population than they actually are.
Actors
Individuals who perform in stage plays, movies, television shows, or other productions, portraying characters.
Observers
Individuals who watch or notice something without directly participating in the action.
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