External Failure Costs Are the Costs Incurred After the Product

question 76

True/False

External failure costs are the costs incurred after the product is shipped or the service is delivered to the customer.

---

Definitions:

Irreversibility

A characteristic of preoperational thought in which a young child thinks that nothing can be undone. A thing cannot be restored to the way it was before a change occurred.

Logical Thinking

The process of reasoning consistently and systematically to come to a conclusion.

Taller

Having a greater height in physical stature compared to average or to another comparative baseline.

Concept

An abstract idea or a mental symbol, typically associated with a fundamental characteristic of a thing or a thought.