The Costs of Conformance Are Made Up of

question 18

Multiple Choice

The costs of conformance are made up of

• A)prevention costs and appraisal costs.
• B)internal failure costs and external failure costs.
• C)vendor performance and customer satisfaction.
• D)product design and production performance.

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Definitions:

Perceptual Learning

The process of learning improved skills of perception, often through repeated exposure to certain stimuli.

Behavioral Learning

A psychological approach that emphasizes the importance of observable behaviors and the ways in which they're learned through interactions with the environment.

Stimulus Discrimination

The ability to distinguish between different stimuli, crucial in learning and behavior modification, where individuals learn to respond differently to contrasting stimuli.

Cognitive Dissonance

A psychological state where an individual experiences discomfort due to holding contradictory beliefs, ideas, or values.