Examlex
Which of the following is not an enhancing qualitative characteristic?
Customer Buying Patterns
Refers to the habits or behaviors exhibited by consumers when making purchasing decisions, often analyzed to predict future buying behaviors.
Customer Service
Support and services provided to customers both before and after a purchase, aimed at ensuring their satisfaction.
Support Automation
The use of technology, such as artificial intelligence and machine learning, to automate customer support processes and improve efficiency.
Postsale Activities
Operations or services provided after the sale of a product, such as customer support or maintenance.
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