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For Service Organizations,customer Relations Are Part of the Supply Chain

question 26

True/False

For service organizations,customer relations are part of the supply chain and customers are part of the value chain.


Definitions:

Process Conflict

Disagreements among team members about the logistics of task accomplishment, including the distribution of resources, procedures, and policies.

Responsibility

The state or fact of having a duty to deal with something or of having control over someone, often involving accountability and ethical obligations.

Authority

Authority refers to the power or right to give orders, make decisions, and enforce obedience, often within organizational or institutional settings.

Resource Allocation

The process of distributing available resources among various projects, tasks, or investments.

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