Customer Relations Are Usually Part of

question 29

Multiple Choice

Customer relations are usually part of

• A)the supply chain.
• B)the value chain.
• C)both the value chain and the supply chain.
• D)neither the value chain nor the supply chain.

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Definitions:

Quality Control

The process of ensuring products and services meet customer expectations and regulatory standards consistently.

Division Profits

The financial gains realized by a specific division within a larger company or organization.

Company-wide Profits

The total earnings of a company after all expenses and taxes have been deducted, across all divisions and product lines.

Profit Centers

Divisions or branches within a company that are treated as separate business units, with their own revenues and expenses.