When Claudette Found a Flaw in a Major Outgoing Order

question 103

Multiple Choice

When Claudette found a flaw in a major outgoing order and corrected it before it was shipped,her boss immediately gave her a voucher to the best day spa in town.This type of incentive is called an

• A) immediate payout.
• B) spot bonus.
• C) golden handshake.
• D) perk

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Definitions:

Spontaneous Recovery

The reappearance of a previously extinguished response after a period without exposure to the conditioned stimulus.

Negative Reinforcement

A behavioral principle where the removal of an unfavorable outcome or stimulus increases the likelihood of a behavior being repeated.

Discrimination

The unfair or biased treatment toward various groups of individuals, frequently rooted in differences in race, age, gender, or physical abilities.

Extinction

The process by which a conditioned response decreases or disappears after repeated exposure without the unconditioned stimulus.