You Are the Vice President of HR

question 58

Multiple Choice

You are the vice president of HR.A supervisor is bringing an employee to your office.The employee,who is ordinarily even-tempered,is agitated about something that has happened in her department,she is shouting and angry.Your company does NOT have a policy for zero tolerance of threatening language.You plan to do all of the following EXCEPT

• A) call 911.
• B) notify company security to stand by.
• C) ask the employee open-ended questions that will allow her to vent.
• D) calmly acknowledge the employee's concerns and her feelings.

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Definitions:

Standard Labor Hours

Refer to the predetermined amount of time expected to be spent to complete a task under normal conditions.

Direct Labor Rate Variance

The difference between the actual labor rate paid to workers and the standard labor rate, multiplied by the total hours worked.

Direct Labor Hours

The total hours worked by employees directly involved in manufacturing a product or delivering a service.

Actual Rate

The current interest rate or the actual cost rate in various financial and business contexts.