Pet Products International Uses an Outside Neutral Third Party to Make

question 98

Multiple Choice

Pet Products International uses an outside neutral third party to make decisions in situations where there are disputes between employees and management.Pet Products requires its employees to sign a pre-employment agreement stating that all disputes will be submitted to this neutral third party.Pet Products is using

• A) grievance mediation.
• B) peer review.
• C) progressive discipline.
• D) compulsory arbitration.

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Definitions:

Messaging

Messaging involves the creation and sharing of content to communicate with audiences, typically through written, visual, or digital means.

Publics

Groups of people that an organization identifies as its audience or stakeholders in various contexts.

Issues

Topics or problems under consideration or dispute, which may impact an organization or individual’s reputation and require management or resolution.

ELM

ELM, or the Elaboration Likelihood Model, is a theory in psychology that explains different ways of processing stimuli, why they are used, and their outcomes on attitude change.