What Costs Are Incurred When Products and Services Do NOT

question 21

Multiple Choice

What costs are incurred when products and services do NOT conform to either specifications or customer needs prior to being delivered?

• A)prevention costs
• B)appraisal costs
• C)external failure costs
• D)internal failure costs

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Definitions:

Attitude

An individual’s settled way of thinking or feeling about something, typically reflected in their behavior.

Term Paper

An extensive written assignment on a specific topic that is typically required at the end of a school term or semester.

Feedback Functions

Refers to the ways in which feedback is used within systems or processes to inform and adjust performance and behaviors.

Interaction

involves the reciprocal action or influence between entities, such as people, groups, or systems, often leading to a dynamic process of communication or exchange.