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Marlene is a shoe buyer for a large department store.Six months ago she accepted a free trip to Barbados from one of the companies that she buys shoes from.Now,the company is strongly hinting that it wants Marlene to increase the size of her next order,and Marlene feels some obligation to do so because of the free trip she received.Marlene is involved in
Theory Y
A management concept that assumes employees are inherently motivated and responsible, and that they work best under conditions of freedom and empowerment.
Deming
Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management.
Frederick Taylor
An American mechanical engineer who sought to improve industrial efficiency and is known as the father of scientific management.
Scientific Management
A management theory that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.
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