The First Step in the Control Process Is to

question 39

Multiple Choice

The first step in the control process is to

• A) establish standards.
• B) determine the jobs to be performed.
• C) determine what the organization needs to do.
• D) measure performance.
• E) define the problem.

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Definitions:

Hour Worked

A measure of the amount of time spent performing tasks or duties for an employer during a specified period.

Goods

Tangible products or commodities that can be bought, sold, or traded and are typically used to satisfy wants or needs.

Buying and Selling

Refers to the basic economic activities involving the exchange of goods or services for money between buyers and sellers.

Services

are intangible products such as healthcare, education, and financial advice that fulfill consumer needs and wants without resulting in the ownership of physical goods.