Distinguish Between Contingency Planning and Crisis Management

question 35

Essay

Distinguish between contingency planning and crisis management.

Comprehend the significance of relationship marketing and customer service in sales success.

Identify the importance of preparation, follow-through, and acting in the customer's interest.

Understand different levels and types of business friendships and relationships.

Understand the concept and importance of customer relationship marketing in sales.

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Definitions:

Direct Materials Quantity

The amount of raw materials used in the production of goods, directly tied to the output.