Workforce Management Systems

question 196

Multiple Choice

Workforce management systems

• A) pay the most productive employees more than the less productive employees.
• B) schedule the most productive staff to work at the store's busiest times.
• C) focus on forming the most highly productive work teams.
• D) manage the workforce so that employee satisfaction is maximized.
• E) manage the workforce so that team incentives are emphasized,not individual incentives.

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Definitions:

Special Peers

Individuals within a group who have distinct skills, qualities, or roles that set them apart from others.

Collegial Peers

Individuals within the same organization or professional field who are considered equals in status and collaborate or interact on a professional level.

Informational Peers

Individuals or group members who provide data or knowledge to one another without a hierarchical relationship.

Formal Peers

Colleagues or associates within an organization who are officially recognized as being at the same level or status.