Which of the Following Is a Reason for Conducting a Service

question 51

Multiple Choice

Which of the following is a reason for conducting a service flow analysis?

• A) A good service flow analysis reduces the perishability of the service.
• B) A good service flow analysis permits the manager to plan for peak capacity.
• C) Each process is a potential contributor of good or bad service; therefore,all processes must be known.
• D) A good service flow analysis identifies only wasteful activities.
• E) A good service flow analysis attracts customers to the facility.

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Definitions:

Automatic System

An automatic system refers to processes or operations that function with minimal human intervention, often based on predefined rules or algorithms.

Deliberate System

The part of the mind that performs complex operations.

Collectivist Cultures

Societies where people prioritize the needs and goals of the group over individual desires or ambitions.

Pathogens

Microorganisms or agents, such as bacteria, viruses, prions, or fungi, that cause disease in their host.