Utilities and Auto Repair Shops Are Good Examples of Low-Contact

question 189

True/False

Utilities and auto repair shops are good examples of low-contact service processes.

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Definitions:

Resistance

Opposition or defiance against an authority or any controlling force.

Spanish-American-Cuban-Filipino War

Also known as the Spanish-American War (1898), this conflict involved the United States supporting Cuban and Filipino rebels against Spanish colonial rule, resulting in the U.S. acquiring territories like Guam, Puerto Rico, and the Philippines.

African American Soldiers

Refers to soldiers of African descent who have served in the U.S. military, facing segregation and discrimination, especially notable during the Civil War and World Wars.

Racism

Discrimination or prejudice against individuals on the basis of their race, often rooted in the belief that one race is superior to others.