One of the Key Differences Between Service and Manufacturing Operations

question 90

Multiple Choice

One of the key differences between service and manufacturing operations is that

• A) manufacturing products are characterized by intangibility and customization.
• B) manufacturing operations feature a unique link between process and outcome.
• C) manufacturing operations are less storable.
• D) services are performed,but goods are produced.
• E) services focus on the outcome of the production process.