Nikki's Team Is at the Fourth Step in the Re-Engineering

question 134

Multiple Choice

Nikki's team is at the fourth step in the re-engineering process.What activities must Nikki manage to effectively complete this step?

• A) Determine if the information technology exists for the re-engineered process and if the organizational culture is ready for the change
• B) Determine which process,if changed,will yield best improvement and determine how it might be changed and at what cost
• C) Show value that will be added for customers and for the company
• D) Diagnose the current process to understand how it relates to other processes,and identify value-adding steps versus wasteful steps in the current process
• E) Eliminate all waste work,and apply the tools for process redesign to determine the best practices for adding value for customers