"Fishbone Diagrams" Are Designed to

question 19

Multiple Choice

"Fishbone diagrams" are designed to

• A) show the steps in the production process.
• B) measure the amount of process variation.
• C) identify management steps for ensuring quality.
• D) help teams of employees investigate and track down causes of quality problems in their work areas.
• E) identify the inefficiency problems in the production process.

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