________ Focuses on Improving Both the Quality and Productivity of an Organization's

question 119

Multiple Choice

________ focuses on improving both the quality and productivity of an organization's operations.

• A) ROQ
• B) Re-engineering
• C) Back to Basics
• D) Six Sigma
• E) ISO 9000

---

Definitions:

Ergonomics

The study and design of equipment, systems, and processes that fit the human body and its cognitive abilities, aimed at maximizing efficiency and reducing discomfort or injury.

Human Factors

An interdisciplinary field focusing on the interactions among humans and other elements of a system, aiming to optimize human well-being and overall system performance.

Industrial-Organizational Psychology

The scientific study of human behavior in workplaces and organizations, aimed at improving productivity, health, and quality of work life.

Divestment Ritual

The process of getting rid of belongings, symbolically removing their value, often as part of transitioning to a new life stage.