Customer Order-Taking by Online Retailers Is an Example of

question 182

Multiple Choice

Customer order-taking by online retailers is an example of

• A) artificial intelligence.
• B) a transaction processing system.
• C) an expert system.
• D) a decision support system.
• E) an executive support system.

---

Definitions:

Communication

The process of exchanging information, ideas, thoughts, and feelings between people through speech, writing, visuals, or behavior.

Intrasender Role Conflict

A situation where an individual receives conflicting messages or expectations from the same source, leading to stress or confusion.

Social Position

An individual's rank or status within a social hierarchy, which can be determined by factors such as occupation, wealth, or education.

Interrole Conflict

Occurs when the expectations of different roles that an individual occupies clash with each other.