Customers Used to Pay Inside Before Pumping Gas

question 129

Multiple Choice

Customers used to pay inside before pumping gas. When gas stations introduced paying at the pump, thus decreasing production costs, there was a shift to the _____ in the _____ curve and _____ pressure on gas prices.

• A)right; supply; eased
• B)left; supply; increased
• C)right; demand; increased
• D)left; demand; eased

Explain the role of attitudes in shaping behavior and vice versa.

Analyze the effect of role playing on attitudes and social behavior.

Evaluate the impact of situational and dispositional factors on behavior.

Understand the principles of social influence, including conformity and obedience.

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Definitions:

Total Quality Management

A comprehensive and continuous effort by an organization to improve the quality of its products, services, and processes through ongoing feedback and development.

Continuous Improvement

Continuous Improvement is an ongoing effort to improve products, services, or processes through incremental and breakthrough improvements, often influenced by methodologies like Lean and Six Sigma.

Customer Needs

The wants and requirements that customers express to fulfill a certain function or solve a problem through the purchase or use of a product or service.

Critical Survival Skills

Essential abilities or competencies required for individuals or organizations to effectively navigate challenges and sustain themselves in changing environments.