Some Organizations Use Internal Service Departments to Provide Like Services

question 160

Multiple Choice

Some organizations use internal service departments to provide like services to several divisions or departments within an organization. Which of the following would probably not lend itself as a service department?

• A) Inventory Control
• B) Payroll Accounting
• C) Information Systems
• D) Human Resources

---

Definitions:

Separate the People

A conflict resolution strategy focusing on separating personal emotions and perceptions from the objective problem-solving process.

Compromise Bargaining

A negotiation strategy where two parties in conflict concede on certain points to reach an agreement that is acceptable to both.

Distributive Bargaining

A strategy that involves two parties trying to claim a “fixed pie” of resources.

Competitive Bargaining

Competitive bargaining is a negotiation strategy where parties vie for the most advantageous position, often viewing the situation as a zero-sum game where one's gain is another's loss.