____ Are Often Considered Third-Level Support

question 22

Multiple Choice

____ are often considered third-level support.

• A) Help desk coordinators
• B) Help desk analysts
• C) Administrators
• D) Technical specialists

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Definitions:

Variability

The extent to which data points in a statistical distribution or dataset differ from each other.

Mode

The value that occurs most frequently in a data set.

Range

A measure of variability. The difference between the highest score and the lowest score.

Nominal Scale

A classification system that categorizes data into discrete categories without any numeric or ordered value.