Examlex
A(n) ____ is a deviation from a specified level of system performance for a given period of time.
Customer Satisfaction
Measures how well a company’s products or services meet or surpass customer expectations.
Job Design
The process of defining how work will be performed and what tasks will be required in a given job.
Empowerment
A management practice of sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.
Flexibility
The ability to adapt, change or be modified to suit new conditions or situations.
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