Examlex
_____ occur(s) when an agent tries to exploit information advantage in a dishonest way.
Information Technology (IT)
The hardware and software, including networking and communication technologies involved in storing, retrieving, and transmitting information.
Service Delivery Model
A framework that defines the way in which a service is provided or delivered to customers or clients.
Self-service Systems
Technologies that allow individuals to perform tasks and services on their own, without direct assistance from staff or administrators.
E-learning
The use of electronic media and technologies for educational instruction; includes online courses, digital classrooms, and computer-based training.
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