Ratings and Reviews on Online Stores Are Examples Of

question 81

Multiple Choice

Ratings and reviews on online stores are examples of:

• A) creating better incentives to prevent moral hazard.
• B) mitigating adverse selection by increasing information.
• C) providing better information to customers to prevent moral hazard.
• D) preventing all forms of information asymmetries.

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Definitions:

Restraining Forces

Factors or forces that resist or oppose change within an organization, hindering progress or implementation of new ideas.

Unfreezing

The initial stage in the change process where existing behaviors, attitudes, or norms are challenged to facilitate change.

Changing

The action of making or becoming different in some particular way, without permanently losing one's or its former characteristics or essence.

Refreezing

In the context of change management, refreezing refers to stabilizing the organization after a change has been made, ensuring new behaviors are solidified.