A Signal

question 115

Multiple Choice

A signal:

• A) is an offer that conveys negative information about the product.
• B) is an agent trying to exploit an information advantage in a dishonest way.
• C) occurs when one party to a transaction has more information than the other party.
• D) is an expensive action that is taken to reveal information.

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Definitions:

Electronic Communication

The transmission of information using electronic means such as email, text messages, and social media.

Text Message

A form of electronic communication where short messages are sent over cellular networks between mobile devices.

Verbal

Pertaining to words, either spoken or written, as a means of communication or expression.

Active Listening

The process of fully concentrating, understanding, responding, and remembering what is being said during communication.