When Giving a Reason for Missing a Meeting, a Staff

question 53

Multiple Choice

When giving a reason for missing a meeting, a staff member lets her boss know that she is unavailable because her grandmother is in the hospital. The boss accepts this as an excusable absence because

• A) family commitments are privileged.
• B) the staff member shows she cares about her grandmother.
• C) the boss also has a grandmother.
• D) the staff member is a single mother.

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Definitions:

Occasional Regression

Temporary return to earlier patterns of behavior or stages of development under stress or discomfort.

Emotional Intelligence

The ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

Intelligence Quotient

A measure of a person's intellectual abilities compared to the average population, expressed as a score.

Daniel Goleman

An author and psychologist known for his work on emotional intelligence, including its importance in leadership, education, and personal development.