The Nurse Is Interviewing a Patient Who Has a Hearing

question 24

Multiple Choice

The nurse is interviewing a patient who has a hearing impairment.What techniques would be most beneficial in communicating with this patient?

• A)Assess the communication method he prefers.
• B)Avoid using facial and hand gestures because most hearing-impaired people find this degrading.
• C)Request a sign language interpreter before meeting with him to help facilitate the communication.
• D)Speak loudly and with exaggerated facial movement when talking with him because this helps with lip reading.

---

Definitions:

Quality Standards

Preset criteria that products, services, or processes must meet to ensure they are fit for their purpose and meet customer or regulatory requirements.

Tangible Product

A physical item that can be seen, touched, and possessed, in contrast to services or digital goods.

Subjective

Pertains to or is influenced by personal feelings, tastes, or opinions.

Operations Management Decision

Strategic and tactical decisions involved in overseeing the production and distribution processes of goods and services, aiming to maximize efficiency and meet consumer demand.