What Characterizes an Active Listener

question 3

Multiple Choice

What characterizes an active listener?

• A)asking questions and paying attention to the speaker's choice of words
• B)moving around the room to improve concentration while you listen
• C)sitting back and relaxing while someone speaks
• D)none of the above

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Definitions:

Holmes-Rahe Readjustment Scale

A tool used to measure the stress level of individuals by assigning points for various life events that might require personal adjustment.

Life Change Units

Measures used in stress research to assess the level of life stress a person is experiencing based on recent life changes.

Stress-related Illness

Stress-related illness refers to physical or mental health issues that are either caused by stress or significantly worsened by it.

Refreezing Step

The final stage in the Lewin's change management model, where new behaviors or changes are solidified into the organization's culture and practices.