Assume You Have a Single Channel, Single Server, and Single

question 11

Multiple Choice

Assume you have a single channel, single server, and single phase queue. Mean arrival rate is 80/hr and system capacity is 100/hr. What is the average number of customers in the system?

• A) 2
• B) 8
• C) 4
• D) 80
• E) 0

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Definitions:

Process Control Charts

Graphical displays used to monitor the stability and performance of a process over time by plotting various statistics.

P-Charts

Control charts used for monitoring the proportion of defective items in a process over time.

Statistical Process Control (SPC)

A method of quality control which employs statistical methods to monitor and control a process, helping to ensure that it operates at its fullest potential.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, calculated as the square root of the variance.