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If Customer Service Is Important to the Company, Average Job

question 48

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If customer service is important to the company, average job lateness is probably a more relevant measurement than average job tardiness.


Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing their behaviors and interactions.

Social Norms

Unwritten rules or expectations for behavior within a society or group, guiding members on what is considered acceptable or standard.

Aptitude

A natural ability or talent that allows an individual to learn or perform certain tasks efficiently.

Natural Talents

Innate abilities or aptitudes that an individual possesses, which can be enhanced with practice and dedication.

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