Formal Communication Can Occur Either

question 14

Multiple Choice

Formal communication can occur either:

• A) Horizontally or in reverse
• B) Vertically or in reverse
• C) Vertically or horizontally
• D) Organizationally or in reverse

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Definitions:

Autocratic

A leadership style characterized by individual control over all decisions and little input from group members.

Buying Center Culture

The collective norms, values, and practices of the group of individuals within an organization who participate in the purchasing decision process.

Buying Center

A group of individuals within an organization who are responsible for making purchasing decisions, often comprising members from different departments and roles.

Influencer

The buying center participant whose views influence other members of the buying center in making the final decision.