When Writing Correspondence That Is Communicating Negative Information

question 68

Multiple Choice

When writing correspondence that is communicating negative information:

• A) Make sure the correspondence expresses your frustration and anger
• B) Make the negative information addressed to the person, not the situation
• C) Have a coworker proofread the correspondence to ensure your frustration is clearly expressed
• D) Make your correspondence is free from emotion

---

Definitions:

Relaxant

A substance or activity that helps reduce tension, anxiety, or stiffness.

Alcohol

A chemical compound that is a psychoactive drug, commonly found in beverages such as beer, wine, and spirits, and can affect the central nervous system.

Methamphetamine

A powerful, highly addictive stimulant drug that affects the central nervous system, leading to severe physical and psychological effects.

Postsynaptic Membrane

The part of the neuron that receives signals from another neuron at a synapse.