Having a Clean Electronic Image Includes

question 13

Multiple Choice

Having a clean electronic image includes:

• A) Maintaining a professional voice mail message
• B) Maintaining a professional e-mail address
• C) Evaluating your Internet social networking sites
• D) All of the above

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Definitions:

Negative Message

Communication that conveys bad news, rejection, or unfavorable information, requiring careful wording to minimize impact.

Goodwill

The intangible asset that arises when a business is valued at more than the sum of its tangible assets, often due to reputation, brand, or customer relationships.

Dwell

To spend a significant amount of time thinking about or discussing a particular subject, often more than is necessary or productive.

Bad News

Information that is unwelcome, disappointing, or distressing to the recipient.