​Bradon Was a Loyal Customer of American Eagle but Once

question 205

Multiple Choice

​Bradon was a loyal customer of American Eagle but once out of college,started purchasing the majority of his clothes from J Crew preferring to shop online and in their stores which are located in stand-alone shopping centers rather than shopping malls.Customers like Bradon who no longer purchase clothing from American Eagle create _______ for the chain.

• A)​turnover
• B)​opportunities
• C)​new markets
• D)​lifetime value

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Definitions:

Alignment

The adjustment or arrangement of positions in a straight line or in parallel, often referring to text, objects, or values in various fields.

Document-Design

The process of visually planning and arranging the contents of a document to improve readability and aesthetic appeal.

Hierarchy

A system or organization in which people or groups are ranked one above the other according to status or authority.

Queuing

The process of lining up in sequence for services or resources, often managed to ensure order and efficiency.