You Just Inherited the Family Business from Your Uncle Who

question 165

Multiple Choice

You just inherited the family business from your uncle who ran it successfully or over twenty-five years.You worked in the business during those years,and always vowed to change things once you took over ownership.Specifically,you came to realize that your uncle ran the business with a transaction-based mindset that produced good results,but not optimal results.You vowed to shift the business towards a relationship-based approach when you took over. ​
Based on your philosophy,which of the following characteristics do you plan to instill in the company's new approach to doing business?​

• A)​Treat customers as equal partners in the buyer-seller exchange.
• B)​Limit communications with customers.
• C)​Focus on selling products and selling them quickly.
• D)​Have a short-term focus in the interactions with customers.
• E)​Focus on new sales rather than repeat sales.

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Definitions:

Inequities

Refers to unfair, avoidable differences arising from poor governance, corruption, or cultural exclusion.

Not-For-Profit

An organization that operates for purposes other than making profit, often focused on social, educational, or charitable objectives, re-investing excess revenue in its mission.

Critical Social Theory

A framework for critiquing and changing society as a whole, focusing on the structures that create power imbalances, oppression, and inequalities.

Anti-Oppression Approach

A framework or strategy aimed at recognizing, addressing, and dismantling oppression and inequalities within society, fostering equality and justice for all groups.