Match Each Item with the Correct Statement Below

question 91

Multiple Choice

Match each item with the correct statement below.
-Phoning or visiting the customer without a prior appointment and making a sales pitch on the spot is known as _____.

• A)span of control
• B)field selling
• C)inside selling
• D)order processing
• E)virtual sales team
• F)team selling
• G)approach
• H)creative selling
• I)presentation
• J)sales promotion
• K)premium
• L)coupon
• M)network marketing
• N)cold calling
• O)expectancy theory
• P)over-the-counter selling
• Q)missionary selling
• R)relationship selling
• S)push money
• T)consultative selling

---

Definitions:

Knowledge of Results

Information provided to individuals about the outcomes of their actions or performance, often used as feedback to improve future performance.

Feedback

Information provided regarding aspects of one's performance or understanding, intended to reinforce positives or guide improvements.

Learning

The process of acquiring knowledge, understanding, skills, values, attitudes, and preferences through study, experience, or teaching.

Packaged Programs

Predetermined educational or training modules offered off-the-shelf, designed to provide standardized instruction across different learning environments.