Services Differ from Tangible Products in Which of the Following

question 117

Multiple Choice

Services differ from tangible products in which of the following dimensions?

• A) intangibility
• B) inseparability
• C) perishability
• D) all of these

Understand the organizing process steps in management.

Describe how corporate culture impacts an organization's operations and employees.

Recognize how leadership policies affect organizational decision-making and employee autonomy.

Understand the implications of organizational growth on structure.

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Definitions:

Wilhelm Wundt

A German psychologist widely considered the father of experimental psychology, who established the first psychological laboratory.

Objective Measure

A method of assessment that is independent of personal bias or interpretation, often utilizing tools or instruments for data collection.

Functionalists

Focus on how mental and behavioral processes function and how they enable organisms to adapt, survive, and flourish.

Anatomy and Physiology

The study of the structure of organisms and their parts (anatomy) and the study of how those parts function together (physiology).