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In activity-based management, which quality cost would NOT be considered value-added?
Mental Effort
The amount of cognitive resources required to perform a task or solve a problem, varying with the complexity of the task and the individual's abilities.
Self-Serving Bias
The tendency to attribute positive outcomes to one's own actions and negative outcomes to external factors.
Credit
The provision of resources (such as money) now in exchange for repayment in the future, with or without interest.
Blame
The act of holding someone responsible for something wrong or unfortunate.
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